FAQ

FREQUENTLY ASKED QUESTIONS

How Long And How Often Should I Use NeuroVizr™ ?

Pretty much all the things you know about your body in general also apply to your brain. That should be no surprise because your body is your brain, your brain is your body. The idea of separating them is rather abstract. First of all, every NeuroVizr™ experience (called a “composition”) is 11 minutes long. That time is standard and totally sufficient for a good effect. You don’t have to set any timer. It will stop by itself. This amount of time is chosen because your brain can maintain good quality attention for an average of 10 to 12 minutes. In order to trigger a “neuroplastic” effect in the brain, there must be “attention without tension”.
Also, just like your body, this light/sound brain enrichment exercise will have good effects if you do it on a reasonably regular basis such as 3 to 5 times a week. Less than this is likely to not be enough reinforcement to build up the benefits. Also, like body exercise, what you do outside your sessions as a lifestyle makes a big difference. For example, imagine you are doing some focused aerobic exercise four times a week (that’s great) but when at the mall or airport you have a choice of walking the stairways or riding the escalator, you choose the escalator…you may be missing the point. So, engaging your brain with positive activity during the week will give you the best progress with the NeuroVizr™

Can I Do A Few Sessions In A Row ?
Yes, but because we are all different, you have to consider how much stimulation is comfortable for you. Remember that the real  effect begins when the light and sound end. We call this period the integration Brain Time. Consider the deep effect of combining Guided Breathing as a part of the session. but you can combine a few sessions in a row, with or without breathing in between.

What About The Session Itself?

As we said before, it is pretty straightforward. Relax, pay attention and enjoy. Adjust the general levels of light intensity and sound to your comfort. It’s a little like listening to common music. Although the song will have varying levels of sound, you can adjust the general volume to the “just right level” however there is something important about your brain you should know. In order to get positive “neuroplastic” change, along with “attention without tension”, you also must have just a bit of challenge or demand. Not too much, mind you, but just a bit. Think of body exercise like lifting weights in strength training. If the weight is totally comfortable, you will not expect any progress. Just a little beyond total comfort is all it takes to trigger new muscle growth. It’s pretty much the same with your brain.
This is why mixed into the NeuroVizr™ light/sound stimulation, you will notice short periods of higher signal demands. Some people like to sit up as in meditation. Others lean back in their lounge chair. Others even like to lay down on their couch or bed. It is up to you, however, do remember that the positive “neuroplastic” brain changes do require conscious attention for the trigger. Let’s be honest, it is easier to space out or even nod off when leaning back or laying back. The style is up to you. Doing a NeuroVizr™ session when fatigued or sleepy will probably not give you the benefits you seek. It is just common sense that attention will fade. Nothing bad will happen of course. You just miss out on much of the effect.

Which Session Should I Choose?

The NeuroVizr™ comes with a list of Themes from which to choose. The Themes give a range of choices that represent a spectrum of interests ranging from simple relaxation all the way to exciting exploration. The names are somewhat poetic and are reasonable in describing their intent. For new inexperienced users, the #1 ranking (less neuroplastic demand) can be a good choice. If you decide on a certain more determined program, it is good to use the same composition repeatedly for a period of time. It is also OK to choose one or two others that have a similar goal or theme. Again, use your common sense and think of it in terms of the principles known in body exercise

What Kind Of Effects Should I Expect?

There are two basic ways to consider the NeuroVizr™ experience, short-term and long-term. A short-term perspective could be called “Help Right Now”. The benefit is a rapid shift in mood or your state of consciousness. This short-term effect is related to your “state”. The long-term perspective involves time and could be called “Brain Shaping”. The long-term effect is related to your “trait”. The NeuroVizr™ light/sound experience does not force or command your brain into change. The compositions will coax your brain into “probability states” that can lead to new “learning” and brain adaptation. Again, think in terms of body exercise. A good walk, some yoga, or a visit to the gym can shift a short-term “state”. If you want to really shape your body in new ways and “traits”, regularity and reinforcements will do the job.

What About Brain Prime / Brain Time ?

With brain engagement, we try to set the stage for brain change. We will describe this process with two interrelated terms: Brain Prime and Brain Time.
First we try to prime the brain so as to make it susceptible to change. We try to get the brain in a certain probability state. That means a state where there is a greater probability of change. You cannot guarantee that the brain will do anything, but attempt to give it the best possible chance of getting into a state of heightened neuroplasticity.
When Brain Prime ends, when we have gotten the brain into this probability state, Brain Time begins. Technically, this is a period of hyper plasticity. A 1 or 2 hour time period where your brain could be in a hypersensitive receptive state more than usual. This is the perfect opportunity for change as you went from secondary consciousness to primary consciousness, through the use of the NeuroVizr, and back again. So you were exposed to new information and now secondary consciousness can integrate this new information to effect neuroplastic change.

Is NeuroVizr™ Safe For Me ?

For 99.9% percent of the general population, the NeuroVizr™ is safe and will do no harm. It is well known that persons suffering from epilepsy and seizures of any kind should not be exposed to repetitive sensory stimulation because it may trigger a seizure. This is true of flickering light sources such as the NeuroVizr™ and the entire class of “Mind Machines” first produced in the 1980’s. Other sources such as concert lasers, disco balls, fireworks, video games, VR experiences, and surprisingly even repetitive patterns such as stairways and escalators may trigger seizures.
From a stand point of conservative safety, the NeuroVizr™ has three light sensitivity tests that may be used by first time user. The tests are 15 seconds and 30 seconds long with a range of stimulation. The 3 minutes ON/OFF test is a more technical stimulation use in the medical industry. They exist with Light-only stimulation and NO sound. These are simple ways of evaluating a person’s potential reaction to such a light experience. These tests are simple, fast, and effective for making a general assessment. These tests are not medical exams nor do they attempt any diagnosis or treatment and cannot guarantee absolute safety in the case of unknown risk.
Lastly, some individuals who are light sensitive in general or have a low tolerance for any kind of stimulation may experience a temporary mild headache, temporary dizziness or temporary fatigue following a NeuroVizr™ experience. If so, consider using lower levels of light intensity and sound volume as well as less complex NeuroVizr™ compositions. You will notice that every NeuroVizr™ composition is ranked as 1, 2 or 3. This ranking relates to the general level of “neuroplastic demand” of the composition. Basically, the higher the number, the more complex the stimulation and therefore the greater the sensory demand.

Can A Child Use NeuroVizr ?

Because children are sensitive and legally are minors, using the NeuroVizr™️ on persons under 18 years old is discouraged by Brain Prime Technology.
Brain Prime Technology opposes using the NeuroVizr™️ on individuals under the age of 18. Children are particularly vulnerable and legally considered minors, and therefore, it is imperative that the device is used only by adults who are 18 years or older.
The NeuroVizr™️ is intended for use ONLY by adults 18 years or older. Any person using the device for persons under the age of 18 years old must assume full responsibility.
The NeuroVizr™ is intended for use by adults 18 years or older. Any person using the device for persons under the age of 18 years old must assume full responsibility.

Can I Use NeuroVizr™ If I Am Diagnosed With Epilepsy Or Any Seizure Disorder ?

No, do not use if you are diagnosed with epilepsy or any other seizure disorder.

Is It Dangerous To Open The Eyes During The Sessions? Are LED Lights Harmful For My Eyes?

Do not look at flashing LEDs with open eyes – always use with closed eyes. Any exposure to sustained bright light can create irritation or discomfort.

I Am Suffering From Headaches, Dizziness And Fatigue After A Session, Is This Normal?

The NeuroVizr™ may induce short-term headaches, dizziness, and fatigue in some individuals. Use lower level general light intensity settings and reduce. Doing a NeuroVizr™ session when fatigued or sleepy will probably not give you the benefits you seek. It is just common sense that attention will fade.

Can I Use NeuroVizr™ If I Have Drunk Alcohol Or Had Drugs ?

Alcohol or strong drugs can negatively impact your experience with the NeuroVizr.

Can The NeuroVizr™ Damage My Brain ?

The flickering light and pulsed sounds have been used in the consumer market for over 40 years. There is no evidence that the brain is damaged by these types of signals.

Can I Use The NeuroVizr™ With Other Music?

Yes of course, however the soundscapes have embedded brain signals that are directly integrated into the light signals. Our brain naturally looks for structured patterns and other music can easily distract the brain away from the light signaling.

What Level Of Light Intensity Should I Use?

The levels are from 1 to 10 and you could consider level 5 as an average for most people. Naturally, some people will prefer a lower or higher Light Intensity setting. The level of ambient ligh.t in your room will have an effect on how bright the NeuroVizr™ seems to you

Is There Any Research To Support The NeuroVizr™?

We are currently engaged in early dedicated studies. The processes in the NeuroVizr™ are built upon several pre-existing scientific concepts. These concepts go back as far as 60 years of research and include new advanced studies over the past few years.

How Do I Know If My Neurovizr™ Is Charged ?

* 9 LEDs / 3 rows means Fully Charged,
* 6 LEDs / 2 rows means 60 % Charged,
* 3 LEDs / 1 row means 30 % Charged.
* No LEDs means that you need to charge the NeuroVizr(TM) for 2 hours
My NeuroVizr™ device do not charge anymore.
The NeuroVizr™ is rated for continuous operation. The device can be used while charging. Charge time from empty to full is 2 hours.
The NeuroVizr™ can be taken on a plane, either in carryon or checked luggage.
Do not attempt to change the Li-ion rechargeable batteries. Doing this may result in a hazard. Typical Li-ion battery life is 600+ cycles. Battery pack replacements are available. Please contact our customer service at customer@neurovizr.com

How Can I Clean My NeuroVizr™?

The NeuroVizr™ should be stored in the provided case when not in use to prevent dust and debris getting inside the device.
Clean your NeuroVizr™ when the main power is off. It is only necessary to clean the device if it becomes soiled. The headset can be cleaned with a damp cloth using water or alcohol wipes.
Use of other cleaning solutions may damage the housing. Never spray cleaners directly on the device.
CAUTION: Do not use cleaning products that contain ethyl alcohol and/or ammonium chloride. These chemicals may cause cracking of the plastics Using unapproved cleaning agents will void the manufacturer's warranty
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My NeuroVizr™ Still Under Warranty ?

The two (2) year warranty covers any defects in workmanship or in materials under normal use during the warranty period. Brain Prime Technology (the Company) will repair or replace, at no charge, the product or parts of the product that prove defective because of improper material or workmanship, under normal use and maintenance.
Accessories or consumables are excluded from this warranty. Excluded items are listed as follows: carrying cases, USB-C cables, etc. To obtain this service, you must first contact us by email at support@neurovizr.com to determine the problem and the most appropriate solution.
Please note that in order to proceed with a warranty service request, you will be instructed to perform a certain number of troubleshooting tasks by our service team.
We will either repair or replace the product at no charge. Once troubleshooting tasks have been performed and our service team has determined that the failure is covered by the warranty, we will arrange for our courier to pick up the product or we may decide to send you a replacement unit instead.
During the first 30 days after the purchase date, the Company will cover all shipping costs. After 30 days from the purchase date, the customer will be responsible for all shipping costs. The warranty period for all Brain Prime Technology's products starts from the date of purchase. Any replacement product or product part assumes the remaining warranty of the original product. The limited warranty cannot be transferred.

Is My NeuroVizr™ App Up To Date?

The NeuroVizr™ App is available in either Apple iOS or Android. Both versions are still being improved with new features – Please allow the auto-update feature to keep access to the evolving NeuroVizr™ app features.